Guest information
Welcome to the Hotel Fiescherblick! We are very pleased that you are our guest and wish you pleasant and relaxing holidays. Here you will find useful information for your stay. Of course we are also personally available for questions and concerns.
– Your hosts, Matthias and Lars Michel and the entire Fiescherblick team
In case of a cardiac emergency, we have a defibrillator at the reception in the Hotel Gletschergarten (right next door)!
Bad weather
We will be happy to put together an ideal day programme for you in case of rainy weather. We will be happy to advise you at the reception.
Beverages and consumption
All drinks and other consumption will be charged to the hotel bill.
Cushions/blankets
If you would like an extra pillow, please order it from reception by 17:00. Allergy sufferers: special pillows and duvets available on request.
Departure
Wir bitten Sie, Ihr Zimmer bis um 11:00 Uhr freizugeben. Falls Sie den Tag noch geniessen möchten, können Sie gerne Ihr Gepäck deponieren.
Dogs
Dogs are welcome. If you would like to bring your four-legged companion to dinner, please let us know in advance. We will then assign you a suitable table.
Facebook & Instagram
We regularly post the latest news and photos on Facebook and Instagram. We would be happy if you follow us on the platforms and we stay in touch with you. Just search for Hotel Fiescherblick or the name @fiescherblick1904.
Fire
Please keep calm! Our hotel is optimally protected by a modern fire alarm system. Please do not use the lift under any circumstances. Fire extinguishers are located on each floor. Assembly point at the local history museum/church.
Gifts
Looking for a suitable gift for loved ones at home? In our hotel you can find local products and our beautiful tableware from Denmark. Ask at our reception for ideas and prices.
Guest card
It entitles you to reduced admission to the sports centre with indoor swimming pool and ice rink. Free local bus. Discount on various events organised by Grindelwald Tourism. Reduced admission to the local history museum and the glacier gorge (summer only), reduced tickets for the First and Pfingstegg cable cars (summer).
Heating
For the sake of the environment, we obtain all our heat from the CO2 neutral Grindelwald wood district heating plant.
Hiking
We have various hiking maps at our reception. Online we recommend this website: https://maps.jungfrauferien.ch/hiking/
Hotel bills
You can settle the hotel bill in the morning from 7:00 or the evening before departure between 21:00 and 22:00.
Internet
The access data for the WLAN connection can be found on an info card in your room.
Postcards and stamps are available against cash payment at the reception. A post box is located opposite the house by the church.
Meal times
We serve breakfast between 07:00 and 10:00 in summer and between 07:30 and 10:00 in winter. Should you wish to leave the hotel earlier, we will be happy to prepare a packed breakfast for you. Please order in advance the evening before by 18:00 at the latest.
For dinner, we will gladly reserve a table for you at the Hotel Fiescherblick or, depending on availability, at our partner establishment, the Hotel Gletschergarten, right next door.
We are also happy to cook vegetarian meals for you or fulfil other special meal requests – if possible.
Mountain railways / ski lifts
Find out which mountain railways and ski lifts are currently open and what the snow conditions are like by checking the Jungfrau Railways live slope data. You can buy tickets at the normal price directly at our reception – then it’s straight to the cable car.
Night entrance
It is located on the right/east side at the hotel. The room key also fits the night door. Please be sure to take it with you if you return home late after 22:00.
Parking spaces
There are plenty of marked parking spaces available free of charge. If parking to the west of the hotel, we urge you to leave the car keys at reception.
Picnic
The Wüthrich bakery opposite is recommended for your refreshments en route.
Smoking
The law in the canton of Bern prohibits smoking in all publicly accessible rooms. We thank you for smoking only on the balcony. All our rooms are non-smoking rooms.
Special wishes
Have you forgotten your toothbrush or toothpaste? You can buy these items at reception.
Room safe
In the wardrobe of your room you will find a safe including operating instructions. You can set a pin code yourself. No liability is accepted for stolen items.
Telephone
To make an external call, you must first dial 0 and then enter your phone number.
To connect to another room, dial the desired room number.
To connect to the Hotel Fiescherblick reception, dial 111.
International area codes:
Belgium 0 0032 Holland 0 0031
Denmark 0 0045 Italy 0 0039
Germany 0 0049 Japan 0 0081
England 0 0044 Sweden 0 0046
France 0 0033 USA 0 001
Ticket and ski pass sales
You can buy all mountain railway tickets and ski passes for the Jungfrau Region at reception at the normal rates. This way you avoid the queue at the cable cars. We are also happy to organise paragliding tickets for you. And you can book activities such as river rafting, canyon swing and skydiving in the region online with our friends from Outdoor Switzerland. If you prefer a more leisurely pace, you can get a ticket for the Glacier Canyon or the Rope Park, for example.
Velogemel
This single-track, steerable sports sledge has served the people of Grindelwald since 1911 as a means of transport and alternatives to the normal sledge in winter. Try out the Grindelwald one-off. You can hire Velogemel from us (subject to a charge). Ask at the reception for availability and our recommendations.
Wash&Dry
In the basement we offer a self-service launderette (self-service).
Washing: CHF 5.- per machine
Washing powder is added automatically!
Drying: CHF 5.- per machine
Each machine takes about 1 hour.
Water
Our tap water in Grindelwald is of the best drinking water quality.
That is why we are part of the Green Hotel initiative of the organisation “Wasser für Wasser”. This means that we are committed to the environment by serving local, high-quality drinking water in our hotels. By not using bottled water, we reduce unnecessary transport and packaging material.
So you can easily fill up the empty carafe in your room at the tap in the bathroom.
WLAN
The access data for the WLAN connection can be found on an info card in your room.